Terms of Service

Last updated: January 9, 2026

1. Acceptance of Terms

By accessing or using TryFlowly ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, then you may not access the Service.

2. Description of Service

TryFlowly is an online platform that connects students with Pilates and yoga instructors for live and on-demand classes. We provide a marketplace where instructors can offer their services and students can book and attend classes.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Instructor Services

TryFlowly serves as a platform connecting instructors and students. Instructors are independent contractors and are not employees of TryFlowly. We are not responsible for:

  • The quality, safety, or legality of instructor services
  • The accuracy of instructor profiles, credentials, or class descriptions
  • The ability of instructors to provide services
  • The actions or inactions of instructors or students

5. Payments and Fees

Payment for classes and services must be made through our secure payment system. You agree to:

  • Provide valid payment information
  • Pay all fees associated with your use of the Service
  • Understand that all sales are final unless otherwise stated in our cancellation policy
  • Accept that refunds are subject to our refund policy and individual instructor policies

Prices for classes and packages are set by instructors, and TryFlowly may charge platform fees as disclosed at the time of purchase.

6. Cancellation and Refund Policy

Cancellation policies may vary by instructor. Generally:

  • You may cancel a class up to 24 hours before the scheduled start time for a full refund
  • Cancellations made less than 24 hours in advance may be subject to fees
  • No-shows are not eligible for refunds
  • Refunds are processed within 5-10 business days

Specific cancellation and refund terms are set by individual instructors and will be displayed at the time of booking.

7. Code of Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Harass, abuse, or harm other users
  • Impersonate any person or entity
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorized access to the Service
  • Use the Service for any illegal or unauthorized purpose
  • Transmit any harmful code or viruses

8. Intellectual Property

The Service and its original content, features, and functionality are owned by TryFlowly and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Instructors retain ownership of their class content and materials. By using the Service, instructors grant TryFlowly a license to use, display, and distribute their content through the platform.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected

You acknowledge that participation in physical exercise activities involves inherent risks, and you agree to participate at your own risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRYFLOWLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@tryflowly.com

Support: support@tryflowly.com

Address: TryFlowly, Legal Department