Privacy Policy

Last updated: January 9, 2026

1. Introduction

TryFlowly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you provide directly to us, including:

  • Name, email address, phone number, and other contact information
  • Account credentials (username, password)
  • Payment information (processed securely through third-party payment processors)
  • Profile information and preferences
  • Communications with us and other users
  • Feedback and survey responses

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

  • Device information (device type, operating system, browser type)
  • Usage data (pages visited, features used, time spent)
  • IP address and location data
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you administrative messages, updates, and support communications
  • Personalize your experience and provide content and features relevant to you
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Instructors: We share necessary information with instructors to facilitate class bookings and communications
  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • With Your Consent: We may share information for any other purpose disclosed to you with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Control cookies and tracking technologies through your browser settings
  • Request a copy of your data

To exercise these rights, please contact us at privacy@tryflowly.com.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@tryflowly.com

Support: support@tryflowly.com

Address: TryFlowly, Privacy Department